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We're so excited to be able to welcome you back into store. Such an integral part of buying and finding the right musical instrument is being able to see it in person, try it and make sure it's the right fit both aesthetically and sonically!
In order to limit the spread of COVID-19 and allow us to remain open and serving you, there's just a few things to note when you enter and walk around the store!
SOCIAL DISTANCING
Social distancing and density limits may mean that we can't let everyone into the store at once, so we'd appreciate your patience in what we expect to be an understandably busy time!
Because of this, we've bought in a 1-hour maximum time limit in the store. If you need more time deciding - talk to us!
FACE MASKS
Face masks are still required to be worn inside retail store in Victoria. Please wear a face mask at all times that covers your mouth and nose. Face masks may be removed to confirm identity.
VACCINATION CERTIFICATE
These rules are in compliance with Victoria's current vaccinated economy. You can read more here.
Customers must be double-vaccinated to enter the store, and we'll need to see your vaccination certificate via any of the following:
- COVID-19 Digital Certificatevia the Service Victoria App
- COVID-19 Digital Certificate saved to smart phone
- Printed copy of COVID-19 Digital Certificate together with photo ID
- Printed copy of Immunisation History Statement together with photo ID
- Medical Exemption together with photo ID
Wecannotaccept:
- Vaccine Appointment Card
- Negative COVID-19 Test Result
A staff member may ask you at any time to confirm you have a valid vaccination certificate and you may be denied entry or asked to leave.
For customers who are unable to enter the store, please call us for click & collect or delivery options.
Check in using one of the QR codes around the store.
Show a staff member your COVID-19 Digital Certificate, Immunisation History Statement or Medical Exemption.
You must wear a mask that covers your mouth and nose.*
* medical exemptions can be presented to staff before entry.
Ensure you stay at least 1.5m away from staff and customers wherever possible.
We have hand sanitiser available for all customers on entry, and we recommend you sanitise on leaving as well.